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Returns & replacement
Every DECORWALA wallpaper is printed for your wall only. Here is what happens if something is not right.
Last updated: 6 October 2026
Made to order — no returns after printing
Because each order is printed to your exact size and design, it cannot be returned or exchanged once printing has started. Please check your measurements carefully — or WhatsApp (+91 73837 27676) us a photo of your wall and we will help you measure.
Need a change before printing?
If you want to change the size, design or paper, tell us on WhatsApp before printing starts and we will update your order.
Damaged or misprinted? We replace it free
- Send photos or an unboxing video of the problem on WhatsApp (+91 73837 27676) within 48 hours of delivery.
- Keep the rolls and packaging until we have checked the problem.
- If the damage happened in transit, or the print is faulty, we print and send a replacement free of charge.
What is not covered
- Wrong measurements given at the time of order.
- Small colour differences between your phone or laptop screen and the printed paper — order a sample if the exact shade matters.
- Problems caused by damp, uneven or freshly painted walls.
- Damage after installation by someone other than our team, or from harsh cleaning.
5-year warranty
Our wallpaper carries a 5-year warranty against print fading and peeling caused by a manufacturing defect, when installed on a dry, smooth wall and cared for as advised. See Terms & conditions for the full warranty terms.